Appointment Requests and Contact Forms

When you contact Empire National Document Services, LLC or submit an appointment request through our website, we may collect information such as your name, email address, telephone number, preferred appointment date and time, requested service, service location, and any additional details you choose to provide.

We use this information to respond to inquiries, communicate with you about requested services, coordinate appointments, provide service-related information, and maintain appropriate business records.

Please provide only the information necessary for your inquiry or appointment. Do not submit Social Security numbers, financial account information, copies of identity documents, or other sensitive personal information through a general contact or appointment form unless we specifically instruct you to use an appropriate method.

Submitting a form does not guarantee that an appointment has been confirmed. We may contact you using the information you provide to clarify your request or confirm scheduling details.

How We Handle Your Information

Empire National Document Services, LLC uses information submitted through our website for legitimate business purposes related to responding to inquiries, scheduling appointments, and providing requested services.

We do not sell personal information submitted through our appointment or contact forms. We may disclose information when necessary to operate our website, provide a requested service, comply with applicable law, or protect our legal rights. Where third-party service providers process information on our behalf, their handling of that information may be governed by their own privacy policies and applicable agreements.

What rights you have over your data

You may contact Empire National Document Services, LLC to ask about personal information you have submitted through our website or to request that we correct or delete it, where appropriate and subject to applicable legal, business recordkeeping, and security requirements.

To make a privacy-related request, please use the contact information provided in the Contact Us section of this policy. We may need to verify your identity before acting on certain requests.

Website Forms and Information Security

Our website uses Fluent Forms to provide contact and appointment request forms. Information submitted through these forms may be processed and stored by our website and hosting environment and may be sent to us by email, depending on the form’s configuration.

We take reasonable steps to protect information submitted through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Please do not submit sensitive personal information, such as Social Security numbers, financial account details, or copies of identification documents, through general contact or appointment request forms.

How Long We Retain Your Information

Empire National Document Services, LLC retains information submitted through appointment requests and contact forms for as long as reasonably necessary to respond to inquiries, coordinate and provide services, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

The length of time information is retained may depend on the nature of the inquiry, the services requested, and applicable recordkeeping requirements. When information is no longer needed, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal and business recordkeeping obligations.

Embedded content from other websites

Our website may occasionally include links to third-party websites for additional information or convenience. When you visit an external website, that website’s own privacy policy and practices apply.

If we add embedded content, such as videos, maps, or other third-party features, those providers may collect information or use cookies according to their own privacy practices. We will update this policy as needed when our use of embedded content changes.